Director Of Partnerships, ANZ (australia & New Zealand)

About Grok

Founded in 2005, Grok Global Services is a rapidly expanding, privately owned, best-in-class provider of international engagement services for higher education institutions. Having served nearly 150 global institutions, the firm is ambitiously pursuing its goal of being the leading professional services company in the international education sector.

A pioneer of in-country staffing in the industry, Grok remains at the forefront of this model while it has simultaneously expanded its service range and geographic coverage over the years. In addition to in-country staffing, it currently boasts industry-leading divisions in digital marketing and strategic consulting and is actively delivering services across 5 continents.

About the Role

The Director of Partnerships, will be responsible for driving the growth of Grok’s business in Australia and New Zealand, as well as ensuring current client satisfaction. Working in collaboration with the Managing Director and other executive management stakeholders, the position's foremost responsibility will be the achievement of significant sales targets, in addition to a range of contributions that span planning, training, problem-solving, and strategizing with the business development and client success teams. 

The Director will need high degrees of tenacity and energy to achieve ambitious growth expectations. From a skills perspective, it’s important that the Director possess an expertise in consultative sales / relationship sales, as well as advanced capabilities across the business development funnel: opening leads, progressing deals, and closing contracts. Grok’s contract value can range from 5-figures to 7-figures, and clients can be small, private colleges or major research-intensive public institutions. Flexibility, open-mindedness, and relational awareness are necessary to close deals at both ends of any spectrum.

As a smaller company, everyone at Grok has the opportunity to wear more than one hat – a strength that we seek to perpetuate as we grow. Grok’s business development philosophy relies on team members having deep situational fluency, which means involvement in broader initiatives. Primary among these, the Director will be expected to serve as the main Relationship Coordinator (Grok’s version of account manager) for many of Grok’s ANZ client institutions. As a RC, the Director will serve as the client institution’s main point of contact, helping to provide guidance, coaching, and feedback to the institution, while doing the same for staff deployed in-market. Our experience has shown that this increases a salesperson’s effectiveness consulting with prospects while also providing the salesperson with a testbed for new BD initiatives and ongoing industry insights. In addition, the Director will have the opportunity to participate in the design and rollout of new commercial and delivery initiatives.

What Type of Candidate Are We Looking For?

We understand that everyone brings their own unique background of experiences and skills. If you do not tick all the boxes, we’ll help you learn what you need to know, but the essence of a Grokker is someone who is humble, confident, culturally aware, curious about others, comfortable with uncertainty, eager to try new things, and collaborative.

Essential:

• Minimum of 6 years work experience in either an institutional or commercial setting. Preference for candidates with:

• • • 7 to 12 years of experience, and/or
      • work experience in both institutional and commercial settings.

• Industry Knowledge: Deep understanding of the international higher education landscape, including a solid grounding in international student recruitment.

• Strong Relationship Management Skills: The ability to maintain and develop consultative relationships with clients, tailoring approaches to meet their specific needs, and proactively addressing any issues that arise.

• Consultative Selling Skills: Demonstrated expertise in consultative selling, with a focus on listening to prospects, understanding their needs, and crafting tailored strategies that align with their goals.

• Complex Deal Expertise: Proven ability to navigate and close complex, multi-product deals, showcasing strong negotiation skills and creativity.

• Business Development and Growth Planning: Proven ability to collaborate with executive management stakeholders in creating annual sales targets, devising growth plans, and executing strategies for both inside and outside sales.

• Proposal and Tender Writing: Experience in developing compelling proposals, writing bids, and crafting tender responses to effectively communicate value propositions to prospective clients.

• Relationship Management: Excellent communication and relationship management skills to effectively interact with clients, executive management, and other team members at Grok.

• Highly Collaborative and Adaptable: Desire and willingness to be an integral part of a diverse, growing, and busy management team, contributing actively to the organization's success.

• Must have the legal right to work in Australia / New Zealand

Compensation and Benefits

• Salary Range: Competitive
• Sales and Performance Bonus: Yes

Grok Global is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For more information about Grok, please visit our website: grokglobal.com.