Ana Lucia Mantovani

Ana Lucia Mantovani has a diverse work experience spanning over several industries. Ana Lucia is currently working at Ground Control as the Head of Client Services since June 2023. Prior to that, they were the Customer Service Manager at Ground Control from March 2022 to June 2023. Ana Lucia worked as a Freelance Translator at Blexr from February 2021 to June 2023. From March 2017 to February 2022, Ana Lucia was self-employed at Slimming World. Ana Lucia also held an interim position at Sanctuary Group as the Performance Manager / Service Delivery Manager from June 2014 to December 2016. Before that, they worked as the Customer Service Manager at Leroy Merlin from October 2012 to March 2014. Ana Lucia also has experience as a Customer Service Manager at SOLTEC Engenharia Ltda - Property Developers from March 2011 to October 2012. Ana Lucia started their career as a Freelance Customer Relationship and Training Consultant from September 2010 to March 2011. Ana Lucia then worked as a Customer Support Manager at IRIS Software Group from November 2006 to July 2010. Prior to that, they were a Team Leader at Vertex Business Services from November 2001 to November 2006. Ana Lucia's earliest work experience was as a Radio Journalist at EBC - Empresa Brasil de Comunicação from March 1997 to November 1998, where they focused on production and broadcast of reports.

Ana Lucia Mantovani earned a Bachelor's degree in Communication, Journalism, and Related Programs from UNICEUB. Ana Lucia pursued further education and obtained a Master of Business Administration (MBA) with a specialization in Marketing from FGV - Fundação Getulio Vargas.