Group1001
Jeff Rose is an experienced professional currently serving as Contact Center Supervisor at Group 1001 since February 2024. Previously, Jeff held the position of Senior Technical Support Manager at Edify from March 2022 to September 2023, where responsibilities included managing a team of Technical Support Engineers and implementing processes aimed at ongoing professional development. Jeff's career also includes roles as Customer Support Manager at Jobvite, New Business Manager at One America, and Contact Center Team Manager at Blackbaud, demonstrating a consistent focus on team management and development across various industries. Earlier experience includes serving as a Training Specialist at Comcast and as Store Manager at Tuesday Morning. Jeff holds an Associate's degree in Computer and Information Sciences and Support Services from Ivy Tech Community College, earned between 1997 and 2000.
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Group1001
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