Jolande Dekkers

Customer Service Representative at Groupe Samat SA

Jolande Dekkers has extensive experience in customer service and logistics, currently serving as a Customer Service Representative and Transport Planner at Samat since March 2020. Prior to this role, Jolande worked as an Expediteur at Allround Cargo Handling B.V. from October 2019 to March 2020 and held various positions within Broekman Logistics from November 2008 to March 2020, including responsibilities in customer service and complaints handling. Jolande's prior experience includes a significant tenure at VLS-Group, where responsibilities encompassed outbound customer service, administration, and customs documentation management. Earlier roles at Zilveren Kruis Achmea involved case handling related to international insurance claims. Proficient in SAP and performance metrics, Jolande has a strong focus on customer communication, inventory management, and logistical coordination.

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