Sam Ali Moussa

Sam ALI MOUSSA has over 18 years of experience in client relations and service management, primarily within the housing sector. Since September 2011, Sam has worked at Groupe Valophis, currently serving as Chef du Service Relation Locataires, where responsibilities include overseeing ISO processes, driving client transformation initiatives, and facilitating improvements in client experience. Previous roles at the same company included Coordinateur Projet Relation Client and Responsable d’équipe clientèle, involving management of teams, project coordination, and budget oversight. Prior to Groupe Valophis, Sam held positions at Résidence Parme and ENGIE France Réseaux, focusing on service management and client relations. Sam holds a degree in Marketing International from ESCG PARIS and a BTS in Commerce International from ISIFA PARIS.