McKayl B.'s work experience includes:
- Director of Customer Care at Gryphon.ai since August 2023
- Head of Enablement, Project Management at KeyedIn from May 2022 to July 2023
- Head of Customer Success at Status from October 2021 to February 2022
- Enterprise Customer Success Manager at Wrike from April 2020 to October 2021
- Director of Customer Experience at Merlin from October 2019 to February 2020
- Various roles at Lucid Software, including Head of Customer Success & Support, Sr. Customer Success Manager, Customer Success Manager, and Sr. Customer Experience Specialist from February 2014 to October 2019
- Customer Service Representative at Kimberly-Clark from September 2013 to February 2014
- Records Administration Clerk at Coram CVS/specialty infusion services from June 2013 to September 2013
- Urban Ed. Middle Grades Teacher at Smitha Middle School from May 2012 to May 2013.
McKayl B. attended Kennesaw State University from 2009 to 2013, where they earned a Bachelor of Education (BEd) degree in Urban Education and Leadership.
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