McKayl B.'s work experience includes:
- Director of Customer Care at Gryphon.ai since August 2023
- Head of Enablement, Project Management at KeyedIn from May 2022 to July 2023
- Head of Customer Success at Status from October 2021 to February 2022
- Enterprise Customer Success Manager at Wrike from April 2020 to October 2021
- Director of Customer Experience at Merlin from October 2019 to February 2020
- Various roles at Lucid Software, including Head of Customer Success & Support, Sr. Customer Success Manager, Customer Success Manager, and Sr. Customer Experience Specialist from February 2014 to October 2019
- Customer Service Representative at Kimberly-Clark from September 2013 to February 2014
- Records Administration Clerk at Coram CVS/specialty infusion services from June 2013 to September 2013
- Urban Ed. Middle Grades Teacher at Smitha Middle School from May 2012 to May 2013.
McKayl B. attended Kennesaw State University from 2009 to 2013, where they earned a Bachelor of Education (BEd) degree in Urban Education and Leadership.
June 1, 2024 - present
August, 2023
Associate Director Of Customer Experience at haku
Director Of Customer Experience (cx) Remote at Equipment Depot
Director Of Customer Experience at Nanodropper
Director Of Customer Experience at GoKeyless
Director Of Customer Experience, Product Director (fashion, Replenishment, Analytics) at LS Retail