A.j. Steffenberg

A.J. Steffenberg has over 25 years of experience in various roles within the technology industry. They have held leadership positions at several companies, including Euna Solutions, where they currently serve as the Senior Director of Customer Success and Learning & Adoption. In this role, they are responsible for managing multiple teams of Customer Success Managers and leading a team of learning specialists, instructors, and curriculum developers. A.J. has experience in uniting different teams, providing technical education for products, and working with clients globally.

Prior to this, A.J. worked at Recorded Future as the Senior Director of Customer Success, North America, where their responsibilities included managing multiple teams of Customer Success Threat Intelligence Consultants and focusing on the adoption and security outcomes of Fortune 500 customers.

Before that, A.J. served as the Director of Professional Services and Client Onboarding at Mimecast, where they oversaw the Professional Services, Implementation, and Data Services teams and ensured customer onboarding and adoption of Mimecast's cloud-based products and services.

At Chyron, A.J. held the role of Vice President of Worldwide Customer Support and Services and was responsible for global customer support issues and programs. They successfully united multiple support teams from different countries.

A.J. also has experience working at Avid Technology and IBM. At Avid, they held various roles, including Avid Worldwide Training Senior Manager, Americas Professional Services Senior Delivery Manager, and North American Training Manager. At IBM, A.J. served as the Critical Situations Manager and North American Technical Training Manager for the Lotus brand.

Overall, A.J. Steffenberg's work experience showcases their expertise in customer success, team management, technical training, and global support operations.

A.J. Steffenberg holds a Bachelor of Science degree in Communications/Media from Fitchburg State University.