GuestRevu
Shannon Thompson is an experienced professional in support and business management, currently serving as Support Manager at GuestRevu since September 2018, where previous roles included Assistant Support Manager and Account Manager. Prior to this, Shannon owned and operated Hello Baby Online Store, which specialized in a diverse range of baby clothing, from August 2017 to October 2018. Additional experience includes a Sales and Marketing Internship at Skyetek between January 2018 and August 2018, and ownership of VAPE ETC from November 2016 to August 2017. Shannon holds a Marketing degree from Nelson Mandela University, completed in 2018, and graduated from Stirling High School in 2014.
This person is not in any teams
This person is not in any offices
GuestRevu
At GuestRevu, we help hotels, groups, tour operators and activities across the world get a better understanding of their guests through the data and insights gained from their guest feedback and online reviews, improve guest satisfaction and drive direct bookings. We believe that feedback from guests is essential to the operational and marketingsuccess of any hospitality business, as hospitality is not a product but an experience.Using our guest feedback and reputation management solutions hoteliers can gain a deeper, guest-focused understanding of their operational strengths and weaknesses, monitor and manage their online reputation and reviews and improve guest satisfaction to drive more direct bookings and, ultimately, revenue. Specialised group accounts make management across multiple properties faultless.GuestRevu is cloud based, easy to use and, being made for the hospitality industry, has key partnerships with property management systems (PMSs) across the world creating a seamless, integrated experience. GuestRevu is also a TripAdvisor™ Platinum Review Collection Partner and our clients consistently experience an improved TripAdvisor Popularity Index Score.