Carlos Augusto Noriega has over 10 years of professional experience in customer service and marketing. Carlos Augusto began their career in 2010 as a Channel Marketing Support at Hewlett-Packard, where they created, edited, and published communications directed to the Latin American channel community. Carlos Augusto then moved on to Lead Qualification Senior and Team Leader Multi-Country Area roles. In 2019, they joined Amazon as a Costumer Service Associate and Advisor. In 2022, they began working as a Customer Solutions Specialist at Guesty.
Carlos Augusto Noriega obtained a degree in Anthropology from the Universidad Nacional de Colombia between 2001 and 2009. In 2020, they completed a virtual diploma in Marketing from the Cámara de Comercio de Bogotá. In 2019 and 2020, they obtained certifications in Basic Concepts of Digital Marketing from Google, Social Media Marketing from HubSpot Academy, Content Marketing from HubSpot Academy, Digital Marketing from HubSpot Academy, Social Media Certified from HubSpot, and Content Marketing Certified from HubSpot. Carlos Augusto also obtained a Certificate of Proficiency in English from the British Council. In 2022, they will complete a Specialist degree in Digital Marketing from the Universidad Manuela Beltrán.
November, 2022 - present