Debbie Meltzer

Debbie Meltzer has a diverse work experience spanning over several years. Debbie began their career at AAA Auto Club South in 1994, where they served as an Operations Manager, overseeing two inbound call centers and managing a team of 80. During their time at AAA Auto Club South, they successfully increased customer satisfaction, NPS, and adherence metrics while reducing the abandon rate.

In 2017, Debbie joined Bloomin' Brands, Inc. as a Manager - IT Support. In this role, they managed front-line support for over 1,100 restaurants and was responsible for the day-to-day operations of the Service Desk. Debbie also led the reorganization of the team into Agile Pods, which resulted in improved resolution time and first-call resolution rate. Additionally, Debbie managed the vendor relationship with CBS for third-party support during overnight hours.

Most recently, Debbie joined Guided Insurance Solutions in 2020 as a Manager, Client Contact Center. Debbie was later promoted to the role of Director, Client Care Center. Further details about their roles at Guided Insurance Solutions are not provided.

Debbie Meltzer earned a Bachelor's degree in History from the University of South Florida, graduating between 1993 and 1995.