Jeannie Tungate

Enterprise Customer Experience Manager at Guideway Care

Jeannie Tungate, BSN RN, is an experienced healthcare professional currently serving as the Enterprise Customer Experience Manager at Guideway Care since July 2025. In this role, Jeannie utilizes clinical expertise and strong customer engagement skills to enhance patient and healthcare organization outcomes. Previous positions held include Partner Success Advisor and other strategic roles at Q-Centrix from April 2017 to July 2025, where Jeannie focused on enterprise account management and clinical quality data management. Jeannie's career began at Baptist Health Lexington, where significant contributions included developing a Readmission Management Program and serving in various nursing roles from 1995 to 2022. Jeannie earned a Bachelor of Science in Nursing from the University of Kentucky in 1995.

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