Jen Johnson

Jen Johnson currently serves as a Retail Integration Liaison at Guild Mortgage, focusing on integration processes within the retail sector since May 2021. Prior to this, Jen held multiple roles at Vitality Works, Inc. from January 2018 to March 2021, where responsibilities included managing customer service operations and key accounts, leading to significant improvements in efficiency and customer satisfaction. Jen's experience also includes a tenure as Senior Operations Manager at IBEX, where the focus was on client communication and project implementation across locations in the U.S. and Jamaica. Earlier roles encompassed logistics coordination at TravelCenters of America and operations supervision at TeleTech, emphasizing corrective action and team management.