Mark Venuti has extensive experience in technical support and IT services, with a career spanning over two decades. Currently serving as a Technical Support Specialist at Gunderson Dettmer since April 2024, Mark's previous roles include Support Specialist at Foley Hoag LLP, IT Senior Support Specialist at American Dental Partners, and Technology Support Specialist at Proskauer Rose LLP. Mark's expertise encompasses support for hardware, software, telecommunications, and networking, along with incident management and resolution coordination. Earlier in the career, Mark worked as an IS Service Desk Analyst at WilmerHale and as a Technician Consultant, contributing to the setup of office networks and custom server configurations. Notably, Mark held the position of Senior Technical Support Specialist at Surebridge/Navisite, managing data backups and server integrity within a 24/7 environment.