Sarah Berthier

Sarah Berthier is a skilled Customer Success Manager with extensive experience in SaaS solutions and account management. Currently employed at Yousign since December 2023, Sarah previously worked at Unlatch from October 2021 to September 2023, where responsibilities included onboarding, technical platform setup, client follow-up, product improvement, and BtoB commercial development. Prior roles include CSM and Account Manager at Bloom at Work, focusing on employee engagement and management solutions, and at papernest, where Sarah honed skills in client retention and partner training, contributing to the organization’s growth in the real estate technology sector. Sarah's career began with a summer sales role at We Are Tea. Sarah holds a Master’s degree in Commerce Marketing from ESGCI, completed between 2018 and 2021.