Product · Remote · Remote possible
About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.
Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.
About Design at Gusto:
Product Design at Gusto is made up of over 70 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.
About the Teams:
We have a number of Staff Designer roles within various teams at Gusto! Here are the teams currently hiring:
Tax Credits: The Tax Credits team helps to guide Gustomers through intricate tax credit regulations, unlock financial opportunities and extend the runway for their businesses. This is a product area focusing on guiding Gustomers through intricate tax credit regulations, unlocking financial opportunities and extending the runway for their businesses. Our Tax Credits team at Gusto is bringing to life an 'emerging market' product for our Gustomers.
Gusto Money: Gusto Money is a new (0-1) product area where growing businesses confidently manage income, expenses, and streamline access to working capital. This team has a 0-1 opportunity with the potential to become one of the largest revenue drivers for Gusto. As the founding designer, you'll have a high level of leverage for both strategy and craft. With Gusto's established reputation as a high money mover and the solid customer demand for these capabilities, the foundation for success is already laid.
Gusto Pro: Accountants use Gusto to support their clients with payroll, taxes, hiring, and more. Gusto Pro helps accountants manage dozens to hundreds of clients on Gusto and grow their firms along the way. You’ll design experiences that make experts and power users even more efficient at scale.
AI, CX Platform: The AI team at Gusto is dedicated to streamlining workflows for both our customers and internal teams. As the founding designer, you’ll thrive in a dynamic, fast-paced environment, utilizing cutting-edge and experimental technologies to make a meaningful impact. The ideal candidate will have experience crafting customer-focused AI experiences, expertise in systems design, and the ability to balance visionary thinking with rapid iteration, while maintaining a strong, principled approach to their work.
Growth Acquisition: The Growth team at Gusto is on a mission to define how businesses discover, adopt, and engage with our products. As a key member of the Growth Acquisition team, you will collaborate closely with a cross-functional group of experts, including Marketing, Sales, Revenue, and Engineering. Your work will directly impact Gusto's growth trajectory, shaping the user experience for a diverse range of customers. We thrive on a customer-obsessed mindset, using data-driven insights to drive visitors to Gusto and define business success.
Commerce Platform: The Commerce team at Gusto is one of our newest horizontal teams, focused on maximizing customer value through intelligent and cohesive merchandising experiences. This team is responsible for developing and managing our merchandising APIs, as well as crafting consistent and comprehensive merchandising experiences throughout the entire customer journey. As the founding designer for this team, you'll leverage your expertise in platform design, systems thinking, content design, and service design to create seamless, user-friendly experiences for both our customers and internal teams.
Member Lifecycle: Member lifecycle is part of a growing platform team that is responsible for our team member experiences across Gusto. As the design lead on this highly integrated and cross-functional team, you will collaborate with our App teams (Payroll, Benefits, and Time Off, etc) to establish consistent patterns and systems of use across the product. You’ll have the opportunity to become a craft leader on our product team, set standards for how product teams can interface with feature teams, and help scale great UX across Gusto.
Here’s what you’ll do day-to-day:
Here’s what we're looking for:
At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.
Our cash compensation range for this role is $147,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.