Christopher Piro is an experienced professional in customer service and leadership roles, currently serving as Payroll Care Team Leader at Gusto since October 2023, where oversight of customer-facing agents ensures high-quality service delivery through actionable coaching. Prior to this role, Christopher managed daily operations as Customer Service Manager at Fasteners Inc Professional Contractor Supply from May 2023 to September 2023. With a substantial history at Zappos Family of Companies from August 2011 to February 2023, Christopher held multiple positions including Sr. Customer Service Supervisor and Project Developer, as well as Customer Service Team Lead and Customer Service Representative. Earlier experience includes serving as Shipping Coordinator at AnazaoHealth Corporation from November 2005 to July 2011. Christopher earned a Bachelor of Arts degree in Business Administration and Management from the University of Nevada-Las Vegas between 2001 and 2005.
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