Samantha Castro has a strong background in client relations and customer experience, currently serving as the Client Relations Social Media and Customer Experience Team Lead at Gusto since August 2020. Gusto is a modern people platform that assists small businesses with payroll, health insurance, 401(k) plans, HR, and team management tools. Prior to this role, Samantha worked as an Account Manager and Customer Service Agent at Next Level Resource Partners from October 2018 to August 2020. Samantha holds a Bachelor of Arts degree in Communication, with a focus on Advertising and Communication Studies, from The University of Alabama, graduating in 2018.
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