Stephen Childs

Stephen Childs is an experienced technical professional with a strong background in system support, technical writing, and sound design. Currently, Stephen serves as a System Support Engineer at Haivision since March 2023, focusing on troubleshooting advanced ticket escalations for Linux-based SaaS and embedded systems. Prior experience includes a role as a Technical Writer at Amazon Web Services, where Stephen excelled in simplifying complex technical topics, and as an Ops Engineering Associate specializing in Linux Cloud Administration. Stephen's extensive technical expertise is complemented by freelance work as a Sound Designer under the project name Colors in Static. Additionally, a previous tenure at Haivision as an L2 Technical Support Engineer highlights proficiency in Linux distributions, networking, and video streaming support. Career beginnings include various roles, such as Wireless Network Administrator and Referral Testing Specialist. Stephen holds multiple certifications in firefighting and emergency medical response from Elgin Community College.