Masum Dewan

Masum Dewan is an experienced professional in the maritime and shipping industry, currently serving as a Customer Care Executive at Hapag-Lloyd AG since August 2022. Prior to this role, Masum worked as an Operations Officer at Inchcape Shipping Services for a brief period and held several positions at Hamburg Süd Australia Pty Ltd. from 2012 to 2022, including Dangerous Goods Coordinator, Marine Operations Coordinator, and Team Leader for Export Documentation. Earlier experience includes roles at EVERGREEN LINE as a Logistics & Empty Container Control Officer and Team Leader for Import Documentation. Masum holds a Bachelor's degree in Political Science and Government from the University of Dhaka and a Diploma of Customs Broking from TAFE NSW, completed in 2023.