Roshanie Ross

Chief Customer Experience Officer at Happier Living

Roshanie Ross has over 20 years of work experience in various industries, including finance, marketing, and digital transformation. Roshanie has held leadership roles at reputable companies such as Happier Living, where they serve as the Chief Customer Experience Officer. Previously, they worked as the Managing Director at ROAR Strategic Partners and as the Chief Digital Officer at The IRONMAN Group, where they managed the company's digital fitness offerings. Roshanie also served as the Global GM of Digital Customer Experience at International SOS, leading the company's digital transformation and creating customer-centric digital products. Prior to that, they had a successful career at Citi, where they spearheaded the digital transformation of the commercial banking platform as the SVP of Digital Transformation and managed the Citi Prestige product as the SVP of Product Management and Marketing. Roshanie has also worked at Equinox as the Director of Customer Loyalty and Retention and at Diageo as a Brand Manager. Roshanie began their career at American Express and Columbia University, where they gained valuable experience in financial analysis.

Roshanie Ross pursued their education in a chronological manner. Roshanie first attended The Brearley School, where they completed their high school education. After that, they furthered their studies and enrolled in Wesleyan University. During their time at Wesleyan, Roshanie pursued their interest in Government and earned a Bachelor of Arts degree in this field. Later, they decided to enhance their knowledge and skills by pursuing a Master of Business Administration degree. Roshanie joined The Wharton School, where they specialized in Finance and Marketing and successfully completed their MBA program.

Location

New York, United States

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Happier Living

At Happier Living, we see the bigger picture. We’re not just about addressing symptoms; we're dedicated to enriching every facet of your life. Our mission is simple yet profound: to guide you towards a life bursting with joy and fulfillment. Think of us not merely as a behavioral health practice, but as your committed partners on this wellness journey. Our holistic approach means we view health as an all-encompassing experience. That's why our team - a blend of Psychiatrists, Psychiatric Nurse Practitioners, Psychologists and Therapists - come together with a shared goal: delivering care that speaks to your individual needs. Ever thought of chatting with your clinician while sipping tea in your living room? With us, you can. We know that there's no place like home. Our telehealth services ensure you can connect with us, wherever you're most comfortable. Consistency is key. We know that meaningful transformations require time and trust. Thus, we prioritize establishing and nurturing lasting therapeutic relationships with our clients. But here's a little secret we've stumbled upon: for clinicians to offer the most profound care, the industry needs to have their back. And we're proud to say, we've got theirs. We've created an environment where our clinicians can shine brightest, so you get the best. Esteemed by national insurers and trusted by visionary companies, we’ve become a beacon for those who understand that the well-being of their teams is paramount. For the dreamers, thinkers, helpers, and healers out there who resonate with our mission: we're always on the lookout for passionate individuals to join our community. Whether you're a clinician eager to make an impact or someone with the skills to support our growing family, we'd love to chat. Curious? Let's connect over at www.happierliving.com/careers or drop us a note at recruiting@happierliving.com. To life's joys, memorable moments, and the promise of Happier Living!