Arivoli Rakesh is an experienced professional in customer success and technical support, currently serving as a Senior Customer Success representative at HappyFox since August 2017. Previously, Rakesh worked at BuzzBoard from March 2016 to August 2017, focusing on managing customer expectations and providing technical support. Prior to that, Rakesh held multiple roles at Smile Outsourcing from July 2011 to January 2016, including Team Leader, where oversight of a team of 25 quality analysts was required, and Sr. Technical Support Representative, managing support for both government-aided and private wireless services. Rakesh's educational background includes a Bachelor’s Degree in Business/Commerce from St. Thomas Arts and Science College, obtained between 2008 and 2011.
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