Yogita Baghel

Yogita Baghel is a Customer Success Manager at Birdeye, with experience in driving customer satisfaction since November 2022. Previously served as a Strategic Account Manager at Freshworks, where responsibilities included managing key client relationships from May 2021 to November 2022. Yogita's earlier roles include Team Lead at Hitech Billing Software, overseeing team performance and motivation, as well as Customer Support Executive providing technical product support. Additional experience includes a position as Front Office Assistant with The Oberoi Group, and trainee roles at Sterling Holiday Resorts Limited and Ramoji Film City. Yogita is pursuing an MBA in Business Administration and Management from Symbiosis Centre for Distance Learning, having previously earned a BHMCT from Rashtrasant Tukadoji Maharaj Nagpur University.