David Randall

David Randall, PhD, currently serves as a Senior User Experience Researcher at Hargreaves Lansdown, focusing on understanding client behavior and customizing user experiences for different investor groups. Previously, David held roles as Lead User Experience Researcher at BCA Marketplace, where research was conducted with B2B customers, and as Senior Design Researcher at Barclays, collaborating with cross-functional teams to enhance user experiences. David's academic background includes a PhD and a Master's in Information Science from the University of Washington, complemented by a Master's from the London School of Economics. Through various internships and positions, including a User Experience Research Intern at YouTube and a UX Research Intern at Amazon Web Services, David has developed a comprehensive skill set in user research and design methodologies.