Greg Fowler

Quality Assurance Team Leader at Hastings Direct

Greg Fowler has a wealth of experience in quality assurance and team leadership roles. Greg has worked at Hastings Direct and Domestic & General, managing and motivating teams to monitor and review complaints. At American Express, Greg excelled in customer care, leadership, negotiation, cross-selling, complaint handling, and training roles. Greg has received awards for customer service excellence and has been a dedicated employee representative. Greg also has a Bachelor of Arts degree in Drama and Dramatics/Theatre Arts from Middlesex University.

Links

Previous companies

American Express logo
Domestic & General logo

Timeline

  • Quality Assurance Team Leader

    October, 2022 - present