Matthew Stevens

Anti Fraud Director at Hastings Direct

Matthew Stevens has a strong and diverse work experience spanning over two decades. Matthew started their career as an Account Manager at AXA PPP healthcare in 1997 and later worked as an Associate Director at Digitas and a Marketing Account Manager at General Motors - OnStar.

In 2002, Matthew joined Domestic & General as a Site Operations Manager, where they had overall responsibility for operational and commercial performance for multiple contracts. Matthew held this role until 2007.

From 2007 to 2015, Matthew worked at Bupa Global, where they held various roles including Head of Customer Services, Head of Global Administration, and Head of Claims Management.

In 2015, Matthew joined Hastings Direct as the Customer Claims Director, responsible for ensuring a smooth and seamless claims experience for customers. Matthew later became the Director - Counter Fraud, a role they currently hold.

Matthew Stevens completed their BA Hons in Business Studies from the University of Greenwich from 1991 to 1994. Following this, they pursued an MSc in Computer Science at Swansea University from 1994 to 1995.

Links

Previous companies

Digitas logo
Bupa logo
Domestic & General logo
General Motors logo

Org chart

Timeline

  • Anti Fraud Director

    May, 2019 - present

  • Customer Claims Director

    June, 2015