Michaela Tai is an experienced UX Designer currently working at Havas CX since May 2019, specializing in enhancing digital customer experiences. Previously, Michaela held the position of Interaction Designer at TD, where projects focused on improving internal apps for employee productivity. A brief tenure as a UX Consultant at Scotiabank involved redesigning an external vendor-facing website, while earlier roles included User Experience Analyst at CIBC, where Michaela facilitated usability tests, and President and Founder of Pretty Buttoner Co., a custom button and magnet design business. Educational background includes an Honours Bachelor of Applied Science in Industrial Engineering from the University of Toronto.
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