Kimm Shaw is an experienced IT professional currently serving as the Director of IT Operations at Hays since July 2018, where Kimm manages a team supporting systems and infrastructure for over 800 users across North and South America, ensures adherence to Global IT Standards, and leads multiple office relocation projects with zero unplanned downtime. Prior to this role, Kimm held positions as Director of IT Infrastructure and HIM Operations Manager at himagine solutions inc., and as Support Operations IT Analyst at Kforce Inc., where Kimm developed processes to enhance operational efficiency and managed infrastructure teams. Kimm's earlier experience includes roles at T-Mobile, where Kimm served as a Business Analyst and Data Center Operations Supervisor, as well as serving in the United States Air Force as a Computer Operator, managing firewall systems for a large user base.
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