Ilya Lukach

Ilya Lukach has a diverse work experience in various roles and industries. Starting in 2019, Ilya worked for SupportYourApp as a Customer Support Representative, handling multiple projects simultaneously and providing support through various channels. Ilya then became a Customer Support Supervisor, overseeing a team of 5 representatives and conducting quality assessments. In 2020, Ilya transitioned to a Business Development Manager role at SupportYourApp, handling email communication, conducting sales calls, and creating proposals. From 2021 to 2022, Ilya worked as a Business Development Manager at WE/AR Studio, where they led sales and business development operations, implemented lead generation channels, reorganized workflows, and automated manual operations. Currently, Ilya is employed at Headway EdTech Startup, working as a Senior Enterprise Account Executive and developing strategic partnerships. The summary highlights Ilya's progression from customer support to business development roles, showcasing their abilities in sales, team management, and process improvement.

Ilya Lukach has a Bachelor's degree in Applied Business Management from Brigham Young University - Idaho. In 2022, they attended the University of Michigan to study Successful Negotiation, focusing on essential strategies and skills. Ilya also completed a course in B2B Sales in IT at Laba in 2021, where they gained skills in Selling Skills and Sales Operations. In 2023, they attended another course at Laba, specializing in How to attract investments in business.