April Phillips

April Phillips is an experienced professional in the healthcare and customer service sectors, currently serving as a Broker Support Specialist at HealthCare.com since November 2020. Prior to this role, April worked as a Customer Service Representative at Renaissance Life and Health Insurance Company of America and held various positions including a CSR at Anthem, where responsibilities included managing communications with healthcare providers and supervising escalated calls. Earlier experience includes serving as a Patient Care Coordinator at Hamilton Facial Plastic Surgery, where April consulted with patients on procedures and trained staff. An initial role as a Server at Chili's rounded out April's customer service experience. April holds an Associate's degree in Health/Health Care Administration/Management from Southern New Hampshire University.