Matt Bates

Matt Bates has a diverse work experience spanning multiple industries. Matt started their career as a Warehouse Manager at Modern Display in 2001, where they managed inventory and supervised a team. Matt then worked as a Tier 3 Technical Support Specialist at TeleperformanceUSA - MSN (Microsoft Network) from 2003 to 2005, troubleshooting and repairing customer computer systems.

From 2005 to 2010, Matt served as an Enterprise Support Analyst at Regence BlueCross BlueShield of Utah, providing technical support for computer systems and networks. Matt then transitioned to Cambia Health Solutions, where they held roles as a Data & Network Operations Analyst and a Systems Administrator from 2010 to 2013. In these positions, they monitored and maintained hardware, web-based applications, and network devices.

In 2013, Matt joined LANDesk Software as a Senior Technical Support Engineer, acting as the primary support liaison between the company and its customers. Matt resolved various issues related to software distribution, antivirus, and operating system deployment.

Since 2015, Matt has been working at HealthEquity, initially as a LANDESK Administrator and later as an Applications Support Supervisor and Endpoint Security Lead. Currently, they hold the position of Principal Security Engineer.

Matt Bates attended Salt Lake Community College from 2008 to 2010, but no degree or field of study information was provided. Matt also obtained the (ISC)2 Security CISSP certification from ISC2, with no specific month or year mentioned, in 2023.