Product Designer

What are you looking for in your next company? An open, collaborative, and friendly culture? A diverse environment? Do you believe that users’ journey should be one holistic experience regardless of channels or devices? If these matter to you, we have some great things to talk about. 

We’re looking for a Product Designer to support our data team. When you join our team, you’ll work with designers, product managers, and software engineers under the guidance of a more senior designer. Your role will be to take part in the design process from problem-framing to building conceptual solutions and to help deliver experiences that benefit our customers and their business.

About Hearsay Systems Founded in 2009, Hearsay Systems is the trusted global leader in digital client engagement for financial services. Our Client Engagement Platform empowers over 225,000 advisors and agents to proactively guide and capture the last mile of digital communications in a compliant manner. The world’s leading financial firms—including BlackRock, Charles Schwab, and New York Life—rely on Hearsay’s compliance-driven platform to scale their reach, optimize sales engagements, grow their business, and deliver exceptional client service. 

We are a tight-knit, dedicated team that passionately believes in our products, people, and culture. Our products help advisors and agents compliantly scale personalized customer engagements across social media (Facebook, LinkedIn, Twitter, Instagram), websites, text, and voice.

Hearsay is headquartered in San Francisco, with globally distributed teams throughout North America, Europe, and Asia. Hearsay is backed by Sequoia Capital, NewView Capital, and Salesforce Ventures.

About the role:

• Work closely with the data team to create clear dashboards, graphs, and reports within the product, aiding users in making informed decisions about their next actions.
• Conduct best practice audits, lead user research, gather and study analytics, and carry on usability tests to feed the design process with synthesized report findings.
• Design iteratively, using personas, journey maps, flow diagrams, sketches, wireframes, and high-fidelity designs.
• Validate concepts with appropriate user testing methods.
• Work with cross-functional teams including other designers, software engineers, product managers, and go-to-market professionals to create one cohesive, consistent user experience - from discovery to delivery, and after release.
• Champion best practices to ensure we are making informed design decisions together.
• Use and take part in the maintenance of the internal design system.
• In addition to working with your local scrum team, cooperate with your international (US/Mexico) team members.

About you:

• 2-4 years of experience working as a UX or Product Designer.
• Understand and apply tools and practices of HCD and UX with guidance.
• Articulate design decisions and the rationale behind those decisions effectively.
• Experience in creating designs with one or more of the following programs or technologies – Axure, Sketch, Adobe Creative Suite, Figma.
• Comfortable participating in the product development process with Product Managers and Software Engineers in a fairly autonomous way.
• Demonstrate analytical skills, identify problems, and suggest solutions.
• Strong communication skills in both Hungarian and English languages (verbal and written).
• Natural interest in helping others achieve their goals.
• Enthusiasm for learning and adopting UX design skills and techniques.

It’s a plus if you have:

• Experience with data visualization.
• Trackable history designing SaaS products.
• Experience working with or being part of an agile product development team.

What we can offer you:

• Truly an international team where you can learn a lot
• Hybrid working model
• Extra paid time off
• Stock options
• Private health insurance
• In-office food & beverages - including lunch
• Training budget
• Mobile subscription coverage
• Home office budget