AZ

April Z.

Head of Customer Success at Heartex

April Z. has a diverse range of work experience in various roles and industries. April is currently the Head of Customer Success at HumanSignal, where they are responsible for leading a team of customer success managers and maximizing desired customer outcomes. April is also involved in setting the vision for the customer success department and building out its function.

Prior to this, April worked as a Tech Sales Instructor at Careerist. April was responsible for delivering instructional courses on tech sales.

April also has experience at Dataiku, where they held multiple roles, including Lead of Customer Success and Enterprise Customer Success Manager. In these positions, they worked closely with clients to ensure their success with Dataiku's products.

Before joining Dataiku, April worked at Slalom as a Data Science & Analytics Consultant. April led various analytics workstreams and contributed to client strategy and growth initiatives. Prior to Slalom, they had roles at Sony Pictures Entertainment, FIJI Water, KPMG, BCBGMAXAZRIAGROUP, KPMG US, and SAP, where they gained experience in areas such as analytics, eCommerce, IT security, and SAP functional analysis.

Overall, April Z. has a strong background in customer success, analytics, and sales, with experience in various industries ranging from technology to entertainment and retail.

April Z. attended USC Marshall School of Business and obtained a Master's degree in Business Analytics and Data Science. April also holds a Bachelor of Science degree in Business Information Systems from USC Marshall School of Business. Additionally, April Z. pursued a Minor in Enterprise Information Systems at USC Viterbi School of Engineering. In terms of certifications, they obtained the TERP10 - SAP Certified Associate - Business Processes Integration from SAP AG in May 2012. April Z. also obtained a Desktop Qualified Associate certification from Tableau Software, although the specific month and year of acquisition are unknown.

Links

Previous companies

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Dataiku logo

Timeline

  • Head of Customer Success

    July, 2022 - present

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