Irene Lim

Irene Lim has a diverse range of experience in customer service, sales, and HR roles. With a Bachelor of Arts degree in Human Service Management, Irene has worked in companies such as Apple, Cigna, and HeartFlow, Inc. Irene has served as a Senior Employee Relations Business Partner, Inside Sales Representative, and Customer Service Representative, showcasing their strong communication and problem-solving skills. Irene is known for being the first point of contact for employees regarding HR matters, benefits, and payroll questions. Irene has experience in training and developing new hires, resolving escalated customer issues, and maintaining high performance metrics in call center environments.