Angela F. has extensive experience in the financial services industry, currently working as a Quality Assurance Tester at Heitmeyer Consulting since February 2020. Previously, Angela served as AVP, Operations Supervisor at PNC, overseeing the Payment Processing department while ensuring compliance and exceptional customer service. Prior roles include AVP, QC/Mortgage General Servicing Manager at NYCB Mortgage Company, LLC, where management of the Mortgage Servicing and Quality Control departments occurred, and Project Manager/Business Continuity Coordinator at Park View Federal Savings Bank, focusing on project execution and planning. Angela also held significant positions at National City Bank, including VP, Branch Operations Administrator, and VP, Ohio Branch Operations Manager, managing operational projects across a large network of branches. Angela holds a Bachelor of Business Administration from Cleveland State University and an Associate of Science from the University of Indianapolis.
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