Susan Campos

Director of Client Journey & Discovery at Prismatic

Susan Campos joined Prismatic in 2007 to manage accounting. Within a week, we learned that she brought more than numbers to the table. As Director of Agency Operations, Susan is the “go to” for just about any question you could possibly think of. She coordinates with the team to ensure that projects stay on track and on budget. Susan also geeks out on market research projects. She loves using data to find insights that guide marketing strategies, and uses those same skills with client and stakeholder interviews. Clients marvel at her ability to mine for the gold nuggets that become 24K customer testimonials. Susan is also their “Grammar Queen,” enabling them to produce crystal clear brand communications.

When not working on Prismatic projects, Susan likes to puzzle her way out of escape rooms and construct themed cakes for her two sons, which have included light sabers, the Death Star, trains and a replica of Eddie Van Halen’s famous “Frankenstrat” guitar. (She also “takes the cake” when subjecting all of them to eye-rolling puns and “Dad jokes” on any given day.)

Timeline

  • Director of Client Journey & Discovery

    Current role

  • Director of Operations