Deepak Singh

Customer Service Team Lead at HelloVerify

Deepak Singh has a work experience of more than 4 years at Helloverify. Deepak started as a Senior Executive and later became a Customer Service Team Lead. Deepak'sresponsibilities included client interaction, establishing team objectives, handling business allocation, validating documents, addressing customer escalations, conducting root cause analysis, managing billing and invoicing, improving quality based on system solutions, monitoring team performance, and training and process improvement. Prior to working at Helloverify, Deepak had a role as a Senior Executive at Onicra Credit Information Company Limited, but no specific details about this role were provided.

Deepak Singh completed their education in a chronological order. Deepak obtained a Bachelor's degree in Business/Commerce, General from Delhi University, studying from 2015 to 2018. Prior to that, from 2012 to 2014, they attended DAV Public school Banda, UP, where they pursued Intermediate in Mathematics. Before their intermediate education, they completed their Matriculation in the Science Stream at Adarsh Intermediate College Bisanda Banda UP from 2010 to 2012.

In addition to their formal education, Deepak Singh also obtained certifications to enhance their skills and knowledge. Deepak received a certification in Leading a Customer Service Team from LinkedIn in April 2023. Deepak also completed a certification course titled The Art of Leadership (getAbstract Summary) from LinkedIn in April 2023.

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