NB

Nataša Babić

Customer Care Specialist at heloo

Natalia Olievschi is a seasoned customer service and logistics specialist currently employed at Menarini Stemline since March 2024. Previously, Natalia worked at Catalent Pharma Solutions from October 2021 to March 2024, where responsibilities included managing over 500 orders monthly and developing training for customer service representatives. Before that, Natalia served as Customer Service Team Lead at Katoen Natie from April 2015 to June 2020, achieving a significant reduction in customer complaints and managing a team of 16. Additionally, Natalia's early career involved a customer service representative role, enhancing order processing and customer satisfaction. Natalia holds a Master of Science in Procurement, Logistics and Supply Chain Management from The University of Salford and two degrees from Universitatea de Stat din Moldova in Economics and Business Administration.

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