Cassy Bayona

Cassy Bayona has held various leadership positions in the business transformation, quality assurance, process excellence, and learning & development fields. With experience in companies like Helpware, Sitel, EXL, and TELUS International Philippines, Cassy has a strong background in driving strategic initiatives, continuous improvement, data analytics, and quality assurance. Cassy has a technical degree in Computer Engineering Technology from the Technological University of the Philippines.