Gamaliel Gonzales

Gamaliel Gonzales is an experienced professional with over 10 years in sales, marketing, and customer service. Currently serving as Operations Manager and Client Success Manager at Helpware since June 2019, Gamaliel previously held the position of Team Manager at kgb from October 2018 to May 2019. Prior experience includes Operations Manager at ROYALE BUSINESS CLUB INTERNATIONAL, INC. from April 2015 to September 2018, where responsibilities included overseeing operational aspects, training staff, and achieving sales targets. Additionally, Gamaliel worked as a Product Trainer at Convergys from 2012 to 2015, focusing on enhancing new hire performance and team development, and as a Team Lead at Sykes from November 2010 to August 2012, which involved performance monitoring and coaching of agents.