Nika Karpinska is an experienced customer support professional with a strong background in managing client relations and providing technical assistance across various industries. Currently a Customer Support Representative at Helpware since September 2025, Nika previously held positions including Customer Service Manager at CCIG, Account Manager in the Technical Department at WEZOM, and Customer Support Specialist at Namecheap, Inc., where responsibilities included resolving customer inquiries and processing orders. Nika also gained experience in lead verification and project management through previous roles and training. Educational achievements include a Master’s degree in Management of International Economic Activity and a Bachelor’s degree in Business/Managerial Economics from the National Aerospace University - 'Kharkiv Aviation Institute'.
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