Dayna Cote

Dayna Cote is a seasoned professional with extensive experience in operations and customer service within the logistics and transportation industries. Currently serving in multiple roles including Operations, Customs, CSR, and AR at Hercules Forwarding since July 2020, Dayna has a solid background that includes serving as Office Manager at Brisas Transport Inc. from December 2015 to July 2020, and as Assistant Category Manager at The North West Company from October 2011 to July 2013. Prior experience also includes positions as KPI & Revenue Analyst and Customer Service Supervisor & Sales Coordinator at George Wakefield Foods Inc. between 2006 and 2011, demonstrating a strong capability in managing teams and driving operational efficiency.