Rita Shields

Rita Shields is an accomplished Intelligent Automation Delivery Lead at Heritage Bank, with a robust background in automation and project management. Prior experience includes roles such as Automation Manager and Automation Delivery Lead at Bank of Queensland, along with significant positions at Vodafone where project initiation and process specialization were key responsibilities. Rita’s earlier roles include working as a Business Analyst at both Cuscal Limited and AMP, as well as holding various positions at CHEP Australia, culminating in leadership as Lead Data Analyst. Educational qualifications include a Bachelor of Science with Honours in Business and Technology from Sheffield Hallam University, supported by A-Levels and GCSEs in relevant subjects. Key achievements feature the design and implementation of impactful processes and a focus on enhancing operational efficiency throughout various organizations.