Chika Izu-okeke has extensive experience in the banking and customer service sectors, currently serving as a System Access and Information Systems Control professional at Heritage Bank Plc since August 2022. Responsibilities include managing requests from branches and ensuring compliance with Service Level Agreements. Previously, Chika held roles at Heritage Bank as a Customer Service Specialist and at Afterzed Limited as a Customer Service Team Lead. Experience also includes working as a Collections Officer at Stanbic Bank, focusing on loan rehabilitation strategies. Chika holds a Bachelor's Degree in Microbiology from Imo State University, obtained in 2007.
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