FC

Francesco Carbone

Senior Team Performance Leader - It/sp/de/be BPO Reservations & Gds/admin Team at Hertz

Francesco Carbone has a robust background in performance leadership and customer service roles within the automotive industry. With experience at Hertz Car Sales and Hertz, Francesco excels in driving revenue targets, optimizing team performance, and enhancing internal processes. Francesco has also worked as a journalist and press officer, showcasing their communication and journalism skills. Francesco holds a Master's degree in communication and journalism and a Bachelor's degree in Marketing and Communications for Science and Technology.

Links

Timeline

  • Senior Team Performance Leader - It/sp/de/be BPO Reservations & Gds/admin Team

    April 1, 2023 - present

  • Senior Team Performance Leader - Contact Center & Customer Service Italy

    February, 2021

  • European Team Performance Leader - Contact Center & Customer Service UK & Spain

    August, 2020

  • European Team Performance Leader - Contact Centre & Customer Service UK - Rent2buy

    April, 2020

  • Performance Coach

    April, 2019

  • Contact Center And Customer Service Supervisor

    October, 2017

  • Correspondence Agent

    September, 2014

  • Sales Agent

    January, 2013

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