Tereza Jakubů

Customer Success Specialist at Heureka Group

Tereza Jakubů has had a diverse range of work experiences throughout their career. Tereza started as a Sales Advisor at ORSAY in 2013 and later worked as a Sales Advisor at H&M in 2015. Tereza then worked as an English teacher at ZŠ a ZUŠ Jabloňova, Liberec from 2015 to 2016. Tereza also gained experience in customer service roles, including working as an Operator at E-commerce Holding, a.s. in 2016, and as a Customer Service Specialist at Košík.cz from 2017 to 2022. Tereza worked as an Assistant Financial Advisor at E&Q-finance s.r.o. from 2020 to 2021. Currently, they are employed at Heureka Group as both a Call Center Specialist, which they started in 2021, and as a Customer Success Specialist, which they started in 2022.

Tereza Jakubů attended the Technical University of Liberec from 2015 to 2019. During their time at the university, they specialized in pedagogy with a focus on English language teaching and humanities studies. The degree name is not specified.

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Previous companies

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Timeline

  • Customer Success Specialist

    September, 2022 - present

  • Call Center Specialist

    November, 2021