Elena Christopher

Elena Christopher has over 25 years of experience in research and strategy roles. Elena is currently the Chief Research Officer at HFS Research, where they set the strategic research focus and agenda for the company, specializing in banking and financial services. Prior to that, they served as the Executive Research Leader - Financial Services at HFS Research. Elena also worked as a Senior Vice President of Research and a Research Vice President at HFS Research, focusing on industry research and robotic process automation.

Before joining HFS Research, Elena held leadership roles at Conduent, Xerox, DTI Global, Mobius Knowledge Services, Knovigate, Lead Discovery, OfficeTiger, Gartner, and Dataquest. At Xerox, they were the Vice President of Strategy & Portfolio for the Commercial Business Group, where they managed strategy and BPO portfolio optimization for commercial industries. At DTI Global, they were the Managing Director of Risk & Compliance Services, overseeing the success of compliance solutions for regulated industries. At Mobius Knowledge Services, they served as the Vice President of Financial Services.

Elena's earlier career includes roles as the Co-founder and Chief Marketing Officer at Knovigate, Director of Online Marketing - Education Vertical at Lead Discovery, and VP of Research & Analytics at OfficeTiger. Elena began their career as a Research Manager at Dataquest and later became a Research Director at Gartner.

Throughout their career, Elena has focused on research, strategy, and industry-specific solutions, particularly within the banking and financial services sectors.

Elena Christopher completed their Bachelor of Arts degree in Sociology & Anthropology from Lewis & Clark College. Elena attended Lewis & Clark College from 1989 to 1993. Prior to that, they attended Tabor Academy from 1986 to 1989, but no degree or field of study information is provided. In addition to their formal education, Elena Christopher obtained a certification as a SIG - Global Executive Summit Speaker from the Sourcing Industry Group in October 2017.