Carolyn Kell

Carolyn Kell is an experienced professional in customer success and account management with a comprehensive background in technology intelligence and B2B training. Currently serving as a Customer Success Manager at HG Insights since July 2021, Carolyn utilizes advanced data science methodologies to enhance technology installation and IT spend intelligence. In addition, Carolyn is a Virtual Producer at Corporate Visions, managing virtual training sessions and ensuring seamless communication among facilitators, clients, and technology teams. Previously at Dun & Bradstreet, Carolyn held various roles including Escalation Manager, where a new department was created to address complex customer issues, and as a National Account Manager, overseeing a significant portfolio of global clients while consistently exceeding sales targets. Carolyn Kell holds a Bachelor of Science in Business Management, Marketing, and Accounting from Indiana University–Purdue University Indianapolis.