Dhruvin Patel

Dhruvin Patel has a diverse work experience in the IT industry. Dhruvin began their career as a Technical Support Help Desk at Acute Informatics Pvt. Ltd., where they provided troubleshooting assistance for desktop, laptop, printer, and scanner software issues. Dhruvin also supported client applications and performed network troubleshooting.

After that, Dhruvin worked as a Technical Support Professional at Aforeserve.Com Pvt. Ltd., where they continued to troubleshoot software issues for desktops, laptops, printers, and scanners. Dhruvin also provided support for HP mobility products and conducted daily reviews with engineers.

Following this, Dhruvin joined Acute Informatics Pvt. Ltd. as an L2 Engineer. In this role, they provided remote support to 49 locations and resolved software issues for desktops, laptops, printers, and scanners. Dhruvin also performed network troubleshooting and handled VPN server administration.

Dhruvin then worked as an IT-Executive at Advantage Healthcare Solutions Pvt. Ltd., where they were responsible for network infrastructure maintenance and ensuring minimal downtime for end-users. Dhruvin also met with clients to understand project requirements and design or modify infrastructure accordingly. Additionally, they managed and maintained the Cyberoam firewall, created rules, implemented changes based on project needs, and handled load balancing and network traffic management.

Next, Dhruvin served as a System Administrator at GoodDay Information Systems Pvt. Ltd. Here, they oversaw the organization's network, performed system maintenance, and ensured minimum downtime for end-users. Dhruvin also monitored the network using Solarwinds.

Currently, Dhruvin is working at HHAeXchange as the Lead Cloud Operations Engineer. Dhruvin manages a hybrid environment consisting of multiple AWS accounts and an on-premises data center with over 500 servers. Dhruvin'sresponsibilities include overseeing and administering all aspects of AWS infrastructure, troubleshooting, and management. Dhruvin also performs regular testing and vulnerability scanning to analyze the internal security posture of the cloud and on-premises systems.

Dhruvin Patel attended Merchant Polytechnic, Visnagar from 2008 to 2011, where they studied Information Technology.