Sales · Full-time · Portland, United States · Remote possible
Position Summary
Are you energized by meeting with prospects and customers? Are you self-motivated and driven to solve customer challenges through technology? If so, don’t miss this opportunity to join a fast-growing B2B software company disrupting the global manufacturing technology market from Portland, Maine.
As a Sales Engineer at HighByte, you will be engaged in all phases of the sales and success lifecycle required to support our customers, develop our partner ecosystem, and grow our business. Your day-to-day work will include performing demos and speaking with prospects from global manufacturing and industrial companies, replying to customers’ technical questions about product usage, training customers, investigating partner solutions, and gathering and analyzing product requirements. You will also assist with the necessary technical requirements, documentation, and testing required to build and support HighByte Intelligence Hub.
Essential Functions
Provide exemplary pre-sales technical expertise through product presentations, demonstrations, and on-going sales consultation
Work on a sales account team with an Account Executive and Sales Development Rep (SDR) focusing on technical strategy
Remotely support and train customers as they deploy the software
Identify customer needs and capture detailed requirements to qualify and drive sales engagements
Review and contribute to the creation of technical content including user docs, data sheets, white papers, videos, and Knowledge Base articles
Attend trade shows and conferences demonstrating HighByte Intelligence Hub
Research partner products to evaluate and define best integration points
Build working knowledge of competing products and how to technically sell against them
Assemble customer use cases and product feature requests to feed this information back to engineering
Work collaboratively with marketing, engineering, and success teams as needed
Validate that new software releases meet customer needs
Skills
Curiosity and desire to learn and understand new technical concepts, technologies, and customer environments
Confidence to explain and present technical concepts and technology and uncover customers’ business challenges
Able to communicate effectively with customers in presentations and written responses
Self-motivated and enjoys building relationships
Familiarity with Windows and Linux operating systems, Java and JavaScript programming, REST and JSON, cloud and edge technologies, and Microsoft Office applications
Qualifications
Bachelor’s degree in engineering, science or related field or equivalent foreign degree in related field
5+ years of professional experience in IT, manufacturing, or similar field
Ability to travel up to 25% of the time
This job description is not intended to be and should not be construed as an all-inclusive list of every responsibility associated with the position. While it is intended to accurately reflect the position’s activities and requirements, HighByte reserves the right to modify, add or remove duties and assign other duties as necessary.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Veterans and immigrants are encouraged to apply.
About HighByte
HighByte is an industrial software company in Portland, Maine USA building solutions that address the data architecture and integration challenges created by Industry 4.0. HighByte Intelligence Hub, the company’s award-winning Industrial DataOps software, provides modeled, ready-to-use data to the Cloud using a codeless interface to speed integration time and accelerate analytics.