Software Development Engineer In Test III - CRM

About HighLevel: HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/ YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers: HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel: We operate at scale, managing over 40 billion API hits and 120 billion events monthly, with more than 500 micro-services in production. Our systems handle 200+ terabytes of application data and 6 petabytes of storage

About the Role: HighLevel is looking for passionate SDET3 for its Full-time remote engineering team in India. You will be responsible for ensuring that the new releases we make for features, enhancements, or new products meet the strict standards of quality & consistency. The buck stops at you and you will have the final say on the correctness, reliability & consistency of our builds.

Requirements:

• Strong organisational and problem-solving skills with great attention to detail, including the ability to track multiple test executions simultaneously and synthesise the results
• You place quality over any other virtue
• 5+ years' experience in testing web applications
• Experience in using defect tracking systems to report, track, and resolve defects
• Experience with API testing and performance testing with tools such as JMeter, and Postman
• Understanding of HTML, CSS, JS, and browser debugging/console tools
• Test automation experiences such as Selenium, Cypress, or any other framework
• Hands-on experience with both white box and black box testing
• Good knowledge of working with at least one Source control system - Git, SVN, etc.
• Good understanding of Agile software development methodology (Kanban or Scrum) and QA's role in it
• Prior experience in B2B SaaS or a CRM product or in a complex web-based software product with multiple product areas utilising multiple services and technologies
• Experience working in cross-functional teams

Responsibilities:

• Lead the planning, design, and execution of test strategies to validate software functionality, performance, and scalability
• Independently identify and prioritise test scenarios, including edge cases and potential areas of risk
• Develop and maintain automated test suites for UI and API testing using industry-standard tools and frameworks
• Design and implement test automation frameworks from scratch, leveraging best practices and emerging technologies
• Collaborate closely with developers, product managers, and other stakeholders to ensure comprehensive test coverage and timely defect resolution
• Mentor junior team members and provide guidance on testing methodologies, automation techniques, and best practices
• Actively participate in code reviews, design discussions, and sprint planning meetings to drive quality and efficiency
• Maintain a strong presence on Slack channels and support tickets, providing timely assistance and guidance as needed